Do not launch courses as busy work for employees. Training must have immediate relevance.
Some businesses must cross train staff right now to survive. Other businesses are training staff on how to handle new situations due to Coronavirus or to prepare for when they resume their operations.
If you are launching employee training as staff work from home during Coronavirus, learn how to reduce learner load. Why? Because it increases learning.
In this video, I help you answer 5 questions to improve your training and increase learning.
COVID-19 is an unexpected life event along with the ripple effect of children and partners at home, school closures, work uncertainty, income loss, fear, worrying about the health of loved ones and death. Our day-to-day routines which reduce cognitive load have been turned upside down.
Our only hope for learning is to reduce the load so employees have some margin to learn.
References
Main, K. (1979). The power-load-margin formula of Howard Y. McClusky as the basis for a model of teaching. Adult Education Quarterly, 30(1), 19-33.
Merriam, SB, Bierema, LL. (2014). Adult learning: linking theory and practice. CA: Jossey-Bass.
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